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Privacy Statement

We know that you trust us, and the service we offer. In order to make our service optimal, we need to handle personal data. We value your privacy and exercise a strict privacy policy, adhering to the conditions of the Algemene Verordening Gegevensbescherming (General Data Protection Regulations). This Privacy Statement informs you about what information we collect about you when you use our websites or our services, visit our campsites and/or register with KDC, and why we gather this information.

We think it is important that you know the following about us:
  • We collect information in order to try and make your experience at KDC match your expectations, and we will always inform you when we do this
  • We are open and honest about the information we collect about you, and why we do this
  • We only share your information with a third party when this is necessary, such as in the case of a medical emergency.
  • We respect and acknowledge the fact that your data belongs to you. Therefore, you can let us know at any time that you no longer give us permission to use your data
  • The way we use your information conforms entirely to European law
What data does KDC collect about you?
  • When you book a visit, we collect your name, address, e-mail address and telephone number (in Dutch: NAW data), and the composition of your family;
  • When you visit a Kennemer Duincamping website, we place cookies on the device you used during this visit (mobile phone, tablet or desktop);
  • When you make an online booking with Kennemer Duincampings and pay by credit card, we carry out a fraud check on the card offered;
Aggregating data
If you have a My-KDC account, we try to combine the information we receive from you to the My-KDC account.

Coupling data to Activities
If you join us in a KDC-organised activity, we combine the data that you need to provide in order to partake to the My-KDC account or the e-mail address you supplied when subscribing to the KDC newsletter.

What is the legal foundation of our use of your data?
We need to process your data to carry out our contract with you, in order for you to stay at one of our campsites or take part in one of our organised activities. We are also permitted to process your data when there are legitimate reasons to do so. Examples of legitimate reasons are the onsite surveillance cameras, which increase the safety of both guests and staff, prevention or resolution of misuse of our WiFi network, and potential credit card fraud checks. Furthermore, a legitimate interest exists when using data to optimise our service.

The use of data for use on social media, photographs from our apps and the sending of newsletters will happen with your written consent only. You can find our legitimate interests described in this privacy statement. Other particular occasions when we would need to handle your data concern cases where this would be in your, or someone else's vital interest (such as an injury you or your child sustains on the campsite, when we may need to inform an ambulance crew).

Which external parties do we share your details with?
There are some cases were we, when necessary, share your details with external parties. However, we will never sell your details to external parties. As mentioned above, there are situations in which we have to cooperate with external service providers. These service providers can only use your data for the execution of the required service. They are not allowed to use your data independently, or to pass on any data. Data gathered by cookie placement can be shared with parties that place the cookies. Please read more about this in our Cookie Policy. It is possible that the law obliges us to share your data with government departments or other parties. In such cases we share only the information that is minimally required.

Where is your information stored?
In order to collect and store certain information we use several applications. To ensure your privacy, the use of these applications is subject to strict controls. The information is stored within the European Union.

Links to other websites
Our websites (kennemerduincampings.nl/ campingbakkum.nl / campinggeversduin.nl / campingdelakens.nl) display several links to the websites of our partners. If you click on one of these, the website of our partner is opened and displayed. From the moment you have entered the website of one of our partners, only their privacy policy applies.

Questions or Complaints?
Do you have questions about the way we handle your data, or about this privacy policy statement? Please contact reception via a web form, or by sending an e-mail to:
info@campingbakkum.nl
info@campingdelakens.nl
info@campinggeversduin.nl

In case of complaints about the way we use your information or how we respond to any questions relating to your privacy, you can approach the Autoriteit Persoonsgegevens (Personal Data Authority).

Amending or Deleting your Data
If you wish to know what data we hold about you, you can ask us. In case certain information is incorrect, we can amend this for you. You can also change certain information in your My-KDC account yourself.

You can also request us to delete information and to refrain from using information in future. If you gave us permission to use certain information in the past, you can withdraw permission for future use. We are permitted however (in case this is necessary) to keep the information you gave us consent for earlier.

You can receive certain information from us in the customary format. This applies for electronic data that you supplied to us, information you generated with us and information we used when we entered into a contract with you or for which you gave your consent.

In some cases we are permitted to refuse your request, for example when you ask us to erase information that we are obliged to keep for taxation reasons or as evidence in case of complaints. Should any of this be the case, you will hear from us as soon as possible.

Who is responsible for your data?
Kennemer Duincampings B.V., established at Zeeweg 31, 1901 NZ, Castricum, is responsible for the management of personal data in their possession.